Privacy Policy
Effective Date: October 26, 2023
Gastronomia Italiana ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant at 123 Ocean Drive, Miami Beach, FL 33139, use our website www.gastronomiaitaliana.com, or interact with us in any way, including through phone reservations or email correspondence.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when making a reservation, subscribing to our newsletter, participating in surveys, or contacting us for inquiries.
- Payment Information: When you make a payment at our restaurant or through our website, we collect your credit card information or other payment details. This information is processed securely by our payment processor, and we do not store your full credit card number on our servers.
- Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, operating system, and device identifiers.
- Usage Data: We collect information about how you use our website, including the pages you visit, the links you click, and the time you spend on our site.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our website. You can control cookies through your browser settings. For more information, please see our Cookies Policy.
- Reservation Information: When you make a reservation, we collect information such as your name, contact details, the number of guests, and any special requests.
- Marketing Data: We may collect information related to your marketing preferences, such as whether you choose to receive promotional emails from us.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: To process reservations, respond to inquiries, fulfill orders, and provide customer support.
- To Communicate with You: To send you confirmations, updates, and promotional materials related to Gastronomia Italiana. You can opt-out of receiving marketing emails at any time by following the unsubscribe instructions in the email.
- To Improve Our Services: To analyze website usage data, identify trends, and improve the functionality and content of our website and services.
- To Personalize Your Experience: To tailor our website content and communications to your interests and preferences.
- To Process Payments: To process your payments securely through our payment processor.
- For Legal Compliance: To comply with applicable laws and regulations, including responding to legal requests and preventing fraud.
- To Maintain Security: To protect the security and integrity of our website and services.
- Marketing and Promotions: To inform you about special offers, events, and promotions related to Gastronomia Italiana.
3. How We Share Your Information
We may share your information with the following third parties:
- Service Providers: We share your information with third-party service providers who assist us with various functions, such as payment processing, website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Business Partners: We may share information with trusted business partners for joint marketing or promotional activities. However, we will only do so with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Using secure server hosting and encryption protocols to protect sensitive information transmitted online.
- Implementing access controls to limit access to your information to authorized personnel only.
- Regularly monitoring our systems for security vulnerabilities.
- Using PCI-compliant payment processors to handle payment information securely.
Despite our efforts, no security system is foolproof, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer at the address or email provided below.
7. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove the information from our systems.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated Privacy Policy on our website and update the effective date accordingly. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Gastronomia Italiana
Data Protection Officer
123 Ocean Drive
Miami Beach, FL 33139
Email: [email protected]
Phone: (305) 555-1234
This Privacy Policy is governed by the laws of the State of Florida. If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with a supervisory authority in your country of residence.
Policy drafted by Isabella de Medici, Privacy Policy Consultant at LexProtect Solutions.